Hope Works Vacancy
Pathways Learning & Engagement Co-ordinator (Part-Time)
Contract Type: Permanent Salary: £28,145.88 pro rata (£14,072.94 per annum) Location: Bedford Town Centre Closing Date: 15th July 2026 at 6pm Hours: 20 hours per week Interview Date(s): 22nd and 23rd July 2026 Release Date: 02.07.2026 Closing Date: 15.07.2026 The Pathways Team serves to empower clients to make the journey from homelessness to belonging in community (this could include employment or other meaningful activities). The Learning & Engagement Co-ordinator develops and facilitates accessible activities and skills learning, provides one-to-one support to build trust and encourage progression, and is actively involved in enabling clients to keep moving forward toward engaging with mainstream community, education, volunteering and employment, according to abilities and needs. In conjunction with the other members of the team and with relevant supervision, the post holder will support the Pathways Team Leader to provide a service that is co-produced and developed with members of the Pathways Community and reflects the needs and interests of course attendees. A successful candidate will be passionate about ensuring that the Pathways Community remains dynamic, client-led and solution-focused. Pathways team deliver several services, including: Organising and delivering a holistic course programme for clients throughout Bedford who are homeless, at risk of homelessness or have recently been homeless. The monthly course programme includes activities to develop employability skills, independent living skills and social skills. Through the Employment Program we support and facilitate Voluntary and Paid work opportunities for those with lived experience of homelessness. We strongly believe that all course attendees can have a positive impact on the development of the Pathways Community. We actively seek to encourage participation, feedback and ideas from individuals to enrich the service we provide. This role carries a requirement to be part of the evening and weekend on-call team, with additional holiday provided for this task. Key Responsibilities: Working with people ● Building trust and maintaining positive working relationships with all course attendees, external agencies and other areas of HopeWorks. ● Working with a diverse range of individuals with varied support needs (and sometimes challenging behaviour) and tailoring courses and sessions to address these individual needs. Overseeing Pathways Activities ● Developing and co-ordinating all aspects of designated courses alongside the Pathways Team. ● Advertising courses through posters and ongoing networking within the organisation as well as to external organisations including local hostels and council provision. ● Maintaining appropriate paperwork including confidential referrals, course and client risk assessments and service monitoring/ evaluation. ● Contacting and recruiting attendees prior to courses and ensuring numbers are sufficient for each course. Evidencing Impact ● Creating and adjusting feedback forms for each course and using Excel, Microsoft Word and Inform (a case management tool) to record feedback. ● Supporting the Team Leader with handling and analysing team statistics, for the purpose of report-writing and fundraising applications. Developing ● Involvement in discussion and decision-making regarding development and progression of Pathways as a whole. ● Developing programmes or services within Pathways to further clients’ progress such as volunteering and employability programmes, as per the need of clients. ● Ongoing research into the needs of clients and ways in which courses activities and provision can continue to be relevant, beneficial and accessible to clients. We reserve the right to withdraw this vacancy in the event of a successful candidate being appointed. Next Step If this sounds like you, please apply and complete our application form and Equal Opportunities form.
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